If you’re looking for result driven unified communication & collaboration solutions – SoundConnect Delivers a Comprehensive Portfolio of Business Communication Solutions with Award Winning Customer Service:
We deliver award winning business class communication technologies that result in overall efficiency improvements for the individual users and organizations.
We achieve this by implementing best practices, developing genuine interpersonal relationships, remaining devoted to present and imminent industry evolution, and preserving award-winning retention and customer service standards.
Improving Efficiency While Saving You Valuable Time & Money
SoundConnect was founded in 2004 with the mission of providing easy-to-use, low-cost audio conferencing, web conferencing, webcasting, and video conferencing services. We offer high quality solutions for businesses of all sizes, backed by a dedicated, knowledgeable support team, and our mission has not wavered. We continue to strive for 100% customer satisfaction.
At SoundConnect, we offer a comprehensive array of collaboration services and tools to meet different business needs. Our team’s unmatched expertise enables our clients to rely on us to recommend, develop, implement, and support the solution that meets all their requirements. We keep our clients up to date on new service options and advise them on affordable or time-saving options for their current services with us. It is about the people – our clients and our employees are always our highest priority.
We focus on the technology without losing sight of our client’s unique needs and business applications. SoundConnect is committed to providing highly personalized web, audio, and video conferencing services with innovative approaches to exceed your expectations.
Unified Communication & Collaboration
Microsoft Office 365—Office 365 is the fastest growing commercial product in the history of Microsoft, offers productivity without boundaries. Using the familiar Office apps you know and the power of the cloud, Office 365 lets you work virtually anywhere, anytime, across your devices. No matter how you access and use Office 365, you receive the same seamless experience and enterprise-grade security to protect your business and customers. There are no big upfront costs and no worrying about upgrades. Just the tools you need to do what you do best.
Skype for Business / Lync, SharePoint and Exchange—deliver terrific value to businesses. On their own, they help you communicate, collaborate, publish, share, and manage content. By integrating these three server products, you can solve bigger business problems than any of them solve on their own.
All of the Unified Communications benefits of hosted Skype for Business (hosted Lync) are enhanced by SoundConnect’s reliable Software as a Service deployment and premium client services – With hosted Skype for Business (Lync), users have a single interface to keep track of their contacts’ availability, send IMs, start or join audio, video, or web conferences or make phone calls.
As a Microsoft unified communications partner, SoundConnect brings significant value to Skype for Business (Lync):
- Quicker ROI benefits of SaaS delivery versus premise installation
- Hosted IP telephony, avoiding large investments in IPBX equipment and maintenance
- SoundConnect premium quality audio conferencing – regardless of the number of internal or external participants
- SoundConnect training – 24×7 client care and smooth transition roll-out
Web Conferencing & Audio Conferencing Services
SoundConnect’s core services include audio conferencing and web conferencing. Our audio conferencing services include reservationless, operator-assisted, and event services. We believe that web conferencing is a significant productivity enhancer and we have partnered with industry leading providers, including Cisco, Microsoft, and Adobe, to bring these benefits to our clients. We have a proven method for web conferencing adoption, including a professionally managed implementation project and private training sessions.
In addition to audio and web conferencing, SoundConnect offers conferencing add-ons and several other communication tools. Conferencing add-ons are provided to our clients at no additional costs and include a plugin for smart phones for one-click access to join or start a meeting, an email client plugin to auto populate meeting details, and a web portal to manage reservationless calls. Learn more about our web conferencing and audio conferencing services.
Webcasting allows your organization to extend the reach of your message globally while increasing participant engagement. The SoundConnect webcasting platform features:
- Unparalleled video
- Animated presentation content
- Live interactive chat and Q & A
- Social media integration
- Industry leading co-browsing for optimal call-to-action
From employee trainings to press releases and earnings announcements, we have the right webcasting solution to fit your needs and budget.
Video Conferencing Services
When you need a face-to-face meeting, but schedule or budget does not permit the travel, rely on a high definition video conferencing solution. SoundConnect offers complete video conferencing services and telepresence solutions, including:
- Hosted, software based video conferencing from any end point device over any network
- Video conferencing equipment
- Custom video conferencing room design
- Managed video conferencing service
Regardless of your business application, SoundConnect can deliver low-latency, HD-quality video conferencing to any endpoint at a fraction of the cost of other solutions. Learn more about our video conferencing services.
Hosted PBX Services
SoundConnect’s Hosted PBX removes all management and support overhead associated with office telephone system maintenance and provides helpful tools to improve user productivity, effectiveness and communications functionality. Hosted PBX reduces telecom spending and total cost of ownership while delivering multiple account feature sets to meet the needs of basic and advanced uses with the same quality and efficiency of communications.
Want to learn more about our SoundConnect business communication solutions? Contact us Today!